- Listen First and Never Stop Listening
- Help Others
- Be Yourself: Authentic, Transparent, and Vulnerable
- Tell, Don't Sell
- Inject Passion Into Every Interaction
- Surprise and Delight Others
- Use The Four Most Important Words in Business and Life: Say "I'm sorry" when you make a mistake and "thank you" as much as you can.
Thanks to Katleen Bogaerts for sharing.
You can read the full story at Inc.