- Be prepared
Know who you will be talking to, what you will be talking about and what you want to achieve at the end of the call.
- Speak loud
As you are well prepared, the power of your voice will give you the authority you need.
- Speak slow
Give your listener a chance to know/understand what you are talking about. The slower you speak, the better your pronunciation.
- Adjust your pitch
A monotone pitch is not going to convince anyone, keep the conversation lively.
- Add regular pauses
Pauses can reinforce your message, and put the emphasis right where you need it.
- Use a good headset
70% of listeners know when the speaker uses a headset, 2/3 of the listeners say they have a more natural conversation with a headset user.