Monday, January 26, 2009

Peter Drucker Quotes

A few Peter Drucker quotes I really like:
  • Time is the scarcest resource and unless it is managed nothing else can be managed.
  • The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

  • The purpose of a business is to create a customer.

  • Business, that's easily defined - it's other people's money.

  • Knowledge has to be improved, challenged, and increased constantly, or it vanishes.

  • Unless commitment is made, there are only promises and hopes... but no plans.

  • The best way to predict the future is to create it.

  • The only thing we know about the future is that it will be different.

  • Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

  • The most important thing in communication is hearing what isn't said.

  • Efficiency is doing things right; effectiveness is doing the right things.

  • Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.

  • Making good decisions is a crucial skill at every level.

  • Management is doing things right; leadership is doing the right things.

  • Management by objective works - if you know the objectives. Ninety percent of the time you don't.

  • Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.

  • No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings. 

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